377bet Privacy Policy – Our Commitment to Protecting Your Data

This Privacy Policy applies to all 377bet platform services — including the website, mobile app, and support channels. 377bet takes your privacy seriously. This policy is designed to clearly explain what data we collect, why we collect it, and how it is kept secure.

This policy has been developed in accordance with international data protection regulations. By using 377bet's services, you are considered to have accepted the terms set out in this policy. If this policy is updated, you will be notified via your registered email or through the platform.

377bet collects two types of information — what you provide directly, and data generated automatically as you use the platform.

We never collect sensitive personal information — such as religious beliefs, political opinions, or health-related data. Only the information necessary for operating the platform is collected.

377bet uses collected data for specific, limited purposes only. Each use is grounded in legal basis or user consent.

• To create and manage your account and ensure its security.
• To process deposits, withdrawals, and other financial transactions.
• To comply with KYC verification and Anti-Money Laundering (AML) regulations.
• To promote responsible gaming and identify potentially problematic behaviour.
• To improve the platform's technical performance and overall user experience.
• To send you relevant offers and promotional content, with your consent.
• To prevent fraud and cyberattacks.
• To fulfill legal obligations and assist regulatory authorities in investigations.

377bet never sells your data. However, limited data may be shared with trusted third-party service providers as necessary to operate the platform.

• Payment processors (bKash, Nagad, Rocket) — only the minimum data necessary to complete transactions.
• Game providers (Pragmatic Play, Evolution Gaming, etc.) — temporary session data shared for the purpose of managing game sessions.
• Identity verification providers — specific identity data shared for KYC processing.
• Regulatory and law enforcement authorities — to meet legal obligations, strictly when required by court order or applicable law.
• Cloud and IT infrastructure providers — for data storage and server management, under strict confidentiality agreements.

377bet has strict data processing agreements in place with every third-party service provider. Under these agreements, they may only use data for specified purposes and are prohibited from sharing it with any other party.

377bet uses multiple layers of industry-standard security to keep your data protected, covering both technical measures and operational processes.

• 256-bit SSL/TLS encryption — all connections to the website and app are fully encrypted.
• Database encryption — data at rest is also encrypted.
• Two-Factor Authentication (2FA) — an additional layer of security for your account.
• Regular security audits and penetration testing.
• Restricted server access — only authorised personnel can access your data.
• In the event of a security breach, affected users will be notified within 72 hours.

Please note, however, that no one can guarantee 100% security on the internet. It is important that you use a strong password and never share your login credentials with anyone.

Your data is not kept indefinitely. Each category of information has a defined retention period.

• Account data — retained for the lifetime of the account and up to 5 years after closure (regulatory requirement).
• Financial transaction records — retained for a minimum of 5 years as required by law.
• KYC documents — retained for 5 years from the date of verification.
• Support conversations — retained for up to 3 years.
• Betting history & game logs — retained for up to 2 years.
• Cookies & session data — cleared at the end of a session or after a maximum of 1 year.

Every registered member of 377bet holds several rights regarding their personal data, all recognized under international data protection regulations.

To exercise any of your rights, email us at support@377bet.world. Once your identity is verified, we will action your request within 30 days. This service is completely free of charge.

The 377bet website and app use cookies and similar tracking technologies. Cookies are small data files stored on your device.

• Essential Cookies: Used to maintain login sessions and store security tokens. The site cannot function properly without these.
• Functional Cookies: To remember your language preference, theme settings, and layout choices.
• Analytics cookies: To understand page traffic and identify issues — anonymous data collected via Google Analytics.
• Marketing Cookies: To show you relevant ads. These are entirely optional and can be opted out of at any time.

You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may affect login functionality and certain core features.

377bet is strictly for users aged 18 and above. We do not collect or process data from anyone under the age of 18. If we become aware that an account holder is a minor, that account will be immediately closed and all associated data will be deleted.

377bet operates on a global infrastructure, which means your data may in some cases be stored or processed outside Bangladesh — for example, on cloud servers located in Europe or Asia.

All international data transfers are carried out with appropriate safeguards in place — including contractual security clauses, encryption, and regulatory approvals. The data protection regulations applicable in the destination country are strictly followed.

377bet may update this Privacy Policy as needed. For any significant changes, at least 14 days' notice will be given in advance. Notifications will be sent to your registered email address and posted as a platform announcement.

Continued use of the service after any changes takes effect constitutes acceptance of the updated policy. If you do not agree to the revised policy, you may close your account.